Privacy Policy

At Santipur Handloom, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: Name, phone number, email address, shipping and billing address

  • Payment Information: Payment details (processed securely through trusted payment gateways; we do not store card details)

  • Technical Information: IP address, browser type, device information

  • Usage Data: Pages visited, time spent on the website, and browsing behavior

How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your orders and inquiries

  • To improve our website and services

  • To send updates, offers, and promotional messages (only if you opt-in)

  • To prevent fraud and ensure website security

Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

  • Payment gateways for secure transactions

  • Shipping partners for order delivery

  • Service providers for website operations and analytics

All third parties are required to protect your information.

Cookies

We use cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality. You can manage cookies through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt-out of marketing communications

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Updates to This Policy

Santipur Handloom reserves the right to update this Privacy Policy at any time without prior notice. Changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: